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Agreement renewed with the Italian Incoming Tour Operator which operates in the sector of weekly rentals of exclusive villas and farmhouses in Italy. Various formulas of travel assistance adapted to all the needs of Italian and foreign tourists.
After confirmation and new acquisitions of some of the best national and international Tour Operators, Europ Assistance will continue to bring travel assistance and tranquillity into the exclusive world of villa holidays in Italy as well.
The agreement with Emma Villas, the Italian Incoming Tour Operator which enables the booking of weekly holidays in many prestigious facilities located throughout the country, will allow discerning travellers to rely on the leader of travel assistance. Thanks to the renewal between the tour operator, it, too, an Italian leader in this sector, and the Assistance Company of the Generali group, a Europ Asistance cancellation policy will always be available for all clients, both Italian and foreign, reimbursing the penalty in the event of cancellation, included in the booking price.
Emma Villas clients will also be offered the option of undersigning the Viaggi NoStop Vacanza policy, which guarantees health assistance and reimbursement of medical expenses in the case of injury or illness during their travel, complete with an on the road extension which offers coverage of their own transport and roadside assistance in the case of breakdown and unforeseen events with their own car on the entire Italian road and motorway network with 24-hour, 7-day intervention, as well as a repeat trip in the case in which clients must leave the location of their stay in advance of the expected check-out date.
“We are very pleased with this renewal that confirms the ability of Europ Assistance to develop business on new segments and with high level partners like Emma Villas” – says Piero Dacquino, Tourism Market Manager of Europ Assistance Italia. “Incoming tourism, in fact, in a country like Italy, represents a huge opportunity. With Emma Villas we have developed a flexible and innovative solution for purchase protection and travel assistance, which will permit those who choose an unforgettable experience, like a stay in the beautiful villas and country houses with pool of Emma Villas, to experience it in the right way, in all tranquillity and with no worries. We are also the proud sponsors,” adds Dacquino “of the company’s volleyball team, Emma Villas Siena, playing for the second consecutive year in the national UnipolSai men’s A2 Series championship. We are sure it will be an unforgettable season from the point of view of results, both business and sports”. The President of Emma Villas, Giammarco Bisogno, says: “Confirming the agreement with such a prestigious company is a great honour for us because, thanks to the excellent insurance available, it allows us to guarantee our clients security, assistance and tranquillity. I would like to take this opportunity to thank Europ Assistance for confirming our important partnership in the volleyball field as well.”
Europ Assistance: “you live we care”
The Europ Assistance Group is one of the world leaders in the private assistance sector. Founded in Paris in 1963, it is able to intervene in more than 200 countries in both everyday and emergency situations, offering personalized assistance and insurance coverage in the mobility fields – Travel and Automotive – and in those of Health and Home & Family.
Europ Assistance is synonymous with safety and tranqillity because they are at the side of their clients, at all times and in all places, thanks to an active 24-hour operations centre, an assistance network of over 420,000 centres in the world and a medical staff capable of intervening in even the most critical situations.
Their tagline “you live we care” clearly reflects the Group’s mission that aims to provide a concrete response to all circumstances of life and become the reference point for all family needs. Closeness, attention, service and availability are their primary commitments, today more and more often materialized through the development of a new generation of personalized assistance services: the “Care Services”.
Europ Assistance is a global company with 33 offices, 35 Operations Centres, with direct correspondents in 208 countries and 8,380 employees. The holding company, whose share capital is wholly owned by Generali France Holding, is based in Paris and closed the year 2014 with a turnover of 1.3 billion Euro.
In Italy, where it has been present for over 40 years, Europ Assistance closed the year 2014 with a turnover of 294 million Euro and employs a staff of more than 900 people and more than 4,800 service centres.